Apple Recall Program

EXCHANGE AND REPAIR EXTENSION PROGRAMS

Replacement Process

Apple devices have earned many user satisfaction, design, and quality awards, though no device is perfect, and occasionally problems arise. There are 14 issues that are eligible for Apple’s exchange, recall, and repair extension programs, with most of the programs offering free exchange or replacement or specific repair pricing. Here are the items currently covered by Apple. The details of each covered repair, recall, or exchange program differ based on the circumstances surrounding each case.

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